These notices are available in English and Simplified Chinese. You are reading the English version.
Privacy notice
Scope
This notice covers the public holdemcoach.ai website and explains the status of the app features it presents. Current native app behaviour and planned services are identified separately.
Website browsing
The website stores your selected interface language in localStorage. It does not create a game login session and contains no advertising or third-party analytics SDK. The hosting service may process your IP address, requested URL, browser information and request time in technical access and error records for delivery, security and troubleshooting.
Local iOS practice
The current iOS development build stores Career progress, saved hands, statistics, reviews, preferences and relevant Coach conversations on your device. It does not offer account-based cloud sync. Device or computer backups may contain app data according to your system settings. Local deletion does not remove earlier backup copies.
Custom Coach
In the current iOS build, using Coach requires your own supported-provider API key and permission for that provider. Visible hand context, your question and relevant conversation are sent directly to the provider over HTTPS. Hidden opponent cards and complete local saves are not sent. Keys are kept in the iOS Keychain. Hold’emCoach does not proxy these requests. Provider retention and training practices depend on the provider, your account settings and applicable terms.
Planned official cloud Coach
The official cloud Coach and its subscriptions are in preparation. That mode would send the context needed for your question through Hold’emCoach servers to a model provider. It does not require uploading your entire Career history. The receiving providers, records retained, retention periods and controls will be disclosed before the service is enabled. This description does not mean that cloud processing is active today.
Support and privacy requests
If you email support, we receive your email address, message and attachments you choose to send. Nothing is attached automatically. We use this correspondence to handle your request and related support, privacy or purchase questions. Do not send API keys or unnecessary sensitive information. Contact support to ask about access, correction or deletion of information you have sent us.
Retention and deletion
The website does not collect Coach diagnostic conversations. Technical website records and support correspondence are kept as needed for their stated purposes and applicable obligations. Clear browser site data to remove the saved language. Use the app’s local erasure controls for app data and the relevant provider or backup controls for independently held copies.
Adults and updates
The product is intended for adults aged 18 and over. Contact support if a child has provided personal information. We will update these notices when services or data handling change; planned features will receive their own disclosures before activation.